Tags Posts tagged with "customer journey"

Tag: customer journey

Everyone gets the concept of ‘customer journey’ now – the steps that people take in finding, choosing, buying and living with a product or service. But do customers really act out these journey steps in such a single-minded and linear way? We think customer journey mapping is about to get a radical shake-up....

Privacy Preference Center

Close your account?

Your account will be closed and all data will be permanently deleted and cannot be recovered. Are you sure?