Tags Posts tagged with "customer insight"

Tag: customer insight

Customer Faithful's Rick Harris will be making two presentations at the Pfizer Lifelines seminars on March 14th, showcasing some of the techniques and findings from projects undertaken within the Pfizer Lifelines programme since 2010.

After watching re-runs of Mad Men this week, we have been fantasising about working with Don Draper. And this isn't just because we like Mad...

It’s hardly a new idea that sales teams need to respond to what their customers want from their products and services. But what if the things that customers truly value are still unknown to the company? Or seemingly beyond your firms’ control altogether?

Last month, Customer Faithful's Managing Director, Rick Harris, was delighted to attend the expert interdisciplinary workshop "The Future of Consumer Protection" held in Thun, Switzerland - February 2011.