Webinar: Introducing the Phygital Model:

A 45-minute, one-to-one, live webinar that explores how organisations can analyse the impact of Covid19 on their physical and digital propositions, and create a "best-of-both-worlds" customer offer.

About this Event

As nations begin to unlock from Covid19, we explore what the pandemic has taught consumers to value about both bricks-and-mortar and online propositions, and how brands can seek to combine both.

This webinar will:

  • provide consumer trends around changed attitudes and behaviours pre and post Covid19

  • highlight best-practice case studies of organisations who are adapting to ‘new normal’

  • introduce a 'Phygital' model for how to blend online and offline features and benefits, appropriate to your organisation

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This event is essential viewing for marketers, brand managers and SME owners seeking to identify the blend of features and benefits for their business that will meet both customer needs and company plans for recovery and growth..

To attend your one-to-one session FREE, just contact info@customerfaithful.com to book a time and date convenient to you.


 
 

About the Phygital mentors:

Rick Harris (Customer Faithful) and Amanda Forshew (Customer Alignment) are both founders of their own agencies, committed to designing and improving business propositions that focus on a great customer experience and a clear USP for the brand.

They have worked together both for well-known corporates such as M&S, Argos, National Express and Pfizer, as well as SMEs and startups. 

Rick & Amanda have spent their lockdown developing tools and techniques that can help businesses large and small return to success after Covid19 and lockdown, and learn how to make their company safe and profitable for employees and customers alike.