Presentation: Comments Analysis - From ugly duckling to beautiful swan

On 17 January 2019, Rick Harris presented this breakfast briefing to Cambridge Network members at the Hauser Forum.

This presentation enabled delegates to:

  • learn how artificial intelligence (AI) is turning ‘ugly' unstructured data into a wealth of insightful information, at a level of detail and complexity that simply wasn't possible in the past (at any medium-to-large scale)

  • see case-studies of how 'Comments Box’ analysis can have practical applications with tangible business-case benefits 

  • understand ‘tips and traps’ of Comments analysis that you can apply tomorrow in your workplace 

  • get ideas for how text and emotion analytics can support your organisation - including examples from patient experience and employee engagement

To download the presentation slides, simply complete the form below.

The slides will then be emailed to you as a .pdf document.

Rick Harris